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How do I sign in? Do I need a password?
No password needed. Enter your email address and we'll send you a one-time sign-in link (a “magic link”). Click it and you're in. There's nothing to remember and nothing that can be guessed or leaked in a data breach.
Can I change the email address on my account?
Yes. On the Account page, enter your new email address and we'll send a confirmation link to it. Click that link to complete the change — until you do, your account keeps signing in with the old email. This extra step protects you: it means nobody can move your account to an email address they don't actually control.
I can't get in — what if I don't receive the sign-in email?
Check your spam/junk folder first. If it's not there, wait a minute and request a new link from the sign-in page — links expire after a short time for security. If you still don't see it, contact us and we'll check that emails are reaching your address.
Can I delete my account?
Yes. On the Account page, under Danger zone, click Delete my account and type DELETE to confirm. This permanently removes your account, all your recipes, and all your pantry items, and it cancels any active subscription immediately — even if you have unused time left in your current billing period, so there's no partial refund for it. This can't be undone, so make sure it's what you want before confirming.
What does "Sign out of all other sessions" do?
It's on your Account page under Security. It immediately signs your account out on every other device and browser — everywhere except the device you're currently using. Use it if you think someone else might have access to your account (e.g. you signed in on a shared or public computer and forgot to log out).
Is Left 2 Cook free?
Yes — the core app (manual pantry entry, saving recipes, and matching them against what you have) is free to use for as long as you like.
What does the paid plan add?
A subscription unlocks a monthly pool of AI credits for AI-powered imports — scanning a receipt to add pantry items automatically, or extracting a recipe from a photo, pasted text, or a URL. On the free plan, you get 1 AI credit per day for your first 3 days; after that, more AI credits require a subscription (manual entry stays unlimited either way).
How much does it cost?
Pricing is shown when you go to subscribe. Visit Account → Billing to see the current monthly and annual pricing before you commit.
How do I subscribe, or update my card / cancel?
Go to Account → Billing. “Subscribe” starts checkout; once you're subscribed, “Manage Billing” opens Stripe's secure billing portal where you can update your payment method, change plans, view invoices, or cancel.
I want a refund — how do I ask for one?
Use the Contact page and choose Refund request as the subject. Include your account email and, if you can, the reason for the request.
What happens to my data if I cancel my subscription?
Your saved recipes and pantry stay exactly as they are — cancelling only turns off AI-powered imports going forward. You keep full access to everything you've already added, and can keep adding items and recipes manually.
How does Left 2 Cook decide what I can cook?
You tell it what's in your pantry (by typing items in, scanning a receipt, or taking a photo of your ingredients) and you save recipes (typed, pasted, imported from a URL, or photographed). The app compares the two and shows you recipes you can make right now, plus ones where you're only missing a couple of ingredients.
How accurate are the AI-estimated expiry dates from a receipt scan?
They're a helpful estimate based on the item and typical shelf life, not a guarantee — always trust your own judgment (and your nose) over the app for food safety. You can always edit any item's expiry date by hand.
Do you keep the photos I upload?
No. Photos (of receipts, ingredients, or recipes) are sent to our AI provider to extract the information, then discarded — they aren't stored on our servers.
Can I add recipes or pantry items without using the AI features?
Yes — manual entry for both recipes and pantry items is unlimited and free, no subscription required.
Can I use Left 2 Cook on my phone?
Yes, it's built mobile-first and works in any phone browser. You can also install it as an app icon on your home screen — see the Tips & Suggestions page for how.
How do I report a bug or ask a general question?
Use the Contact page and pick the subject that fits: Bug report, Refund request, or General question.